Privacy Policy

1. Introduction

Welcome to HomeSols ("we", "our", "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose and safeguard your data when you use our service marketplace platform at https://homesols.com.

By using HomeSols, you consent to the data practices described in this policy. If you do not agree, please discontinue use of our platform.

2. Information We Collect

Personal Information You Provide

• Account Information: Name, email address, password, phone number and profile photo when you register for an account.
• Service Provider Details: Business name, description, service areas, qualifications and certifications when listing services.
• Social Login Data: When using Google or Facebook sign-in, we receive your name, email and profile picture from the respective provider.
• Communications: Messages, inquiries and feedback you send through our contact forms or support channels.

Information Collected Automatically

• Usage Data: Pages visited, time spent, clicks, search queries and browsing patterns.
• Device Information: Browser type, operating system, device type, screen resolution and IP address.
• Cookies: Session cookies for authentication, preference cookies for settings and analytics cookies for platform improvement.

3. How We Use Your Information

• To create and manage your account on HomeSols
• To connect service seekers with appropriate service providers
• To display service listings and blog content relevant to your location
• To process and respond to your inquiries via our contact page
• To send service updates, newsletters and promotional communications (with your consent)
• To improve our platform, features and user experience
• To detect, prevent and address fraud, abuse or security issues
• To comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share data in these limited circumstances:

• Service Connections: When you contact a service provider, your name and message are shared to facilitate the connection.
• Service Providers: Provider profiles including name, service descriptions and service areas are publicly visible on the platform.
• Legal Requirements: When required by law, court order, or to protect our rights and safety.
• Business Transfers: In the event of a merger, acquisition or sale of assets.

5. Data Security

We implement industry-standard security measures including encrypted data transmission (SSL/TLS), secure password hashing, regular security audits and access controls to protect your information. However, no method of transmission over the internet is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

• Access, correct or delete your personal data
• Object to or restrict processing of your data
• Request data portability
• Withdraw consent at any time
• Lodge a complaint with your local data protection authority

To exercise these rights, please contact us.

7. Cookies

HomeSols uses essential cookies for authentication and session management, and optional analytics cookies to understand how users interact with our platform. You can control cookie preferences through your browser settings.

8. Third-Party Services

Our platform may contain links to third-party websites and integrates with services such as Google and Facebook for social login. These services have their own privacy policies, and we encourage you to review them.

9. Children's Privacy

HomeSols is not intended for users under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of HomeSols after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please reach out to us at support@homesols.com or through our contact page.